Terms & Conditions
Last Updated: October 25, 2025
Welcome to ExcellentBoxes.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
1. General Information
These Terms & Conditions govern your use of our website and services. By using our site, you agree to these terms in full. If you disagree with any part, please do not use our website.
2. Products & Services
We provide custom packaging products based on customer requirements. All product descriptions, pricing, and availability are subject to change without notice.
3. Orders & Payments
- All orders must be paid in full before production begins.
- We accept major payment methods including credit/debit cards.
- We reserve the right to cancel or refuse any order at our discretion.
4. Pricing
Prices listed on our website are subject to change at any time without prior notice. Custom quotes may vary depending on specifications.
5. Design & Proofing
- Customers are responsible for reviewing and approving design proofs.
- We are not responsible for errors approved by the customer (spelling, design issues, etc.).
6. Production & Shipping
- Production time begins after final design approval and payment confirmation.
- Delivery times are estimates and may vary due to unforeseen circumstances.
- We are not responsible for delays caused by shipping carriers.
7. Returns & Refunds
- Due to the custom nature of our products, returns are not accepted.
- Refunds are only issued in cases of defective or incorrect products.
- Claims must be made within 3β5 business days after delivery.
8. Intellectual Property
All content on this website, including text, images, and designs, is the property of Excellent Boxes and may not be copied or used without permission.
9. User Responsibilities
Users agree not to misuse the website, upload harmful content, or engage in unlawful activities.
10. Limitation of Liability
Excellent Boxes shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
11. Privacy
Your use of our website is also governed by our Privacy Policy.
12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page.
13. Governing Law
These terms are governed by the laws of the United States.
14. Contact Information
Excellent Boxes
π Phone: +1 718-516-5411
π§ Email: info@excellentboxes.com
π Address: 1225 E 72nd St, Brooklyn, NY, 11234